Refund & Payment Policy
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1. Overview
This Refund & Payment Policy explains how billing, renewals and refund requests are handled for CorelHost services.
2. Payment Methods
We accept a range of payment methods depending on your country and invoice, including cards, PayPal, bank transfer, cryptocurrency and regional options such as Easypaisa and JazzCash. All payments are processed securely through our client portal.
3. Billing Cycles
Services can typically be billed monthly or annually. Annual billing includes a discount compared to paying monthly, as shown on each hosting plan page.
4. Refund Eligibility
Refund eligibility depends on the service type and how long the service has been active. Please review your specific plan's terms at the time of purchase or contact billing support for current eligibility.
5. Non-Refundable Items
Domain registrations, custom development work, and certain add-on services are generally non-refundable once provisioned or delivered, except where required by law.
6. How To Request A Refund
Refund requests should be submitted through a support ticket in your client area, or by emailing billing.
7. Chargebacks
Initiating a chargeback without first contacting our billing team may result in immediate suspension of services while the matter is investigated.
8. Renewal & Cancellation
Services renew automatically unless cancelled in advance through your client area. Please cancel before your renewal date to avoid being billed for the next cycle.