Privacy Policy
Last updated: . This page is a general template — have it reviewed by a qualified professional before relying on it for a live business.
1. Information We Collect
We collect information you provide directly, such as your name, email address and billing details when you order a service or contact us, along with technical information such as IP address and browser type, collected automatically for security and analytics purposes.
2. How We Use Information
We use collected information to provision and manage your hosting services, process payments, respond to support requests, and — where you've consented — send service updates or marketing communications.
3. GeoIP & Currency Detection
We use your approximate location (derived from your IP address or a Cloudflare country header) to display pricing in your local currency. You can override this manually using the currency selector at any time.
4. Cookies
We use essential cookies required for the website to function, and optional analytics cookies to understand site usage. You can manage your preferences using the cookie banner or your browser settings.
5. Third-Party Services
We may use third-party services for payment processing, analytics and security (such as Cloudflare). These providers process data under their own privacy policies.
6. Data Retention
We retain account and billing information for as long as your account is active and as required by applicable law and accounting obligations.
7. Your Rights
Depending on your location, you may have rights to access, correct or delete your personal information. Contact us using the details on our Contact page to make a request.
8. Data Security
We apply reasonable technical and organisational measures to protect your information, though no system can be guaranteed 100% secure.
9. Changes To This Policy
We may update this Privacy Policy from time to time; the "last updated" date at the top of this page reflects the most recent revision.